Frequenly answer & questions
Currently, we operate on a 'drops' basis until sold out. This means that we produce a specific quantity of each garment, and once they are sold, we do not produce more.
We always announce the release date of our drops on our social media platforms a few days in advance so you can stay tuned. We also provide some sneak peeks of the garments, so we recommend following us on Instagram, Twitter, and TikTok.
The release of a drop has a specific date and time. If you try to access the website a while before, you will only see a countdown timer and a box to leave your email to join the 'Tomodachi List.' If you leave your email, you will receive a password to access 15 minutes before the drop's release to ensure you don't miss out.
All of our drops are created from scratch by us. This means that behind each of them, there's lore, characters, and all the garments in the drop are interconnected through the story. If you want to learn more about it, you can find an explanation on each product on the website.
In the description of each product, you will find a size guide. It shows the measurements for each size to help you ensure you choose the right one.
You can send us an email at email@example.com whenever you need to. We will be happy to answer any questions, provide advice, or assist you with anything you need.
To initiate a return, please send us an email at firstname.lastname@example.org, providing your order number and your full name. We will respond as soon as possible with instructions on how to proceed with the return.